Shipping policy

Shipping Policy

1. Processing Time:

   • Orders are typically processed within 2-3 business days. During peak seasons, processing may take up to 5 business days.

2. Shipping Options:

   • We offer standard and expedited shipping within Canada. International shipping is available to select locations.

3. Delivery Times:

   • Standard shipping: 5-7 business days.
   • Expedited shipping: 2-3 business days.

4. Shipping Costs:

   • Calculated at checkout based on your location and chosen shipping method.

5. Order Tracking:

   • You will receive a tracking number once your order has shipped.

6. Special Handling:

   • All cakes are securely packaged to preserve freshness during transit.

7. Damages/Delays:

   • If your cake arrives damaged or is delayed, please contact us at info@tastecreole.com within 48 hours of delivery for assistance.

We’re committed to delivering your black cake fresh and on time!